How can we help?

A direct way to get help with the app or resolve a payment question.

Help with MasterCaption

Questions about installation, captions or sending titles to Final Cut Pro? Get in touch.

Include your MasterCaption and macOS versions and a description of what happened. You don’t need to send your video or audio.

Paddle is our reseller and handles payments. To find a purchase or request a refund, use Paddle support or reply to your receipt email.

Read common questions about MasterCaption, system requirements and local processing.